We currently use Ireland's national postal service, An Post, and deliveries are either Express, Registered or Standard. An Post guarantee that packages sent by Express delivery will be delivered by 5:30pm on the next working day, expected delivery times on Registered packages is 1-3 days. Standard post may be used for goods under €25.00 in value.
Dispatch of goods
If the goods that you have purchased are in stock we make every reasonalbe effort to dispatch within 24 hours. If the goods are not in stock they will be shipped within 24 hours of receipt from our distributors. As all our goods are imported occassional delays are inevitable, however we make every effort to dispatch goods in a timely manner.
At present we only deliver goods to the Republic of Ireland and Northern Ireland.
Once dispatched, tracking ids are available for expressed or registered items. When we dispatch your order you will receive an email containing the tracking ID of your shipment. You can view the status of your order using the link contained in that email. If you encounter any dificulties please send an email to email@example.com.
In the case of expressed and registered items, once you receive the item you will be requested to sign a delivery receipt stating that the goods arrived in good condition. If the package is not in good condition and appears damaged then you should not accept the package. If you are unable to check the condition of the goods, sign for the package but also include the word "Unchecked". Failure to observe this may affect any warranty claims you may have at a later date.
We do not accept responsibility for delayed or lost deliveries through An Post. We are happy to assist you to track an item should it be delayed, however ultimate responsibility for delays rest with An Post. If you need assistance to track an item please email us at firstname.lastname@example.org.