For all deliveries, we currently use An Post Registered Parcel Post and DPD in conjunction with our logistics partner, JDM Products. Packages sent using An Post or DPD are normally within 24-48 hours of receipt by the delivery company.
We only deliver goods to addresses in the Republic of Ireland.
Cost of Delivery
All orders over the value of €50 are shipped for free. For all other orders there is a fixed charge of €7.50.
Dispatch of goods
If the goods that you have purchased are in stock we make every reasonalbe effort to dispatch within 24 hours. If the goods are not in stock they will be shipped within 24 hours of receipt from our distributors. As all our goods are imported occassional delays are inevitable, however we make every effort to dispatch goods in a timely manner.
Delivery address must include an Eircode
Is it essential that the delivery address contains the Eircode of the address. As we use delivery services that do not rely on local knowledge it is important that the delivery address provided is complete and accurate. If the address is not accurate, we do not accept responsibility for subsequent late, lost or mis-directed deliveries.
Tracking is available on all dispatched orders. You will receive an email containing the tracking ID of your shipment. You can view the status of your order using the link contained in that email. If you encounter any dificulties please send an email to firstname.lastname@example.org.
Once you receive the item you may be requested to sign a delivery receipt stating that the goods arrived in good condition. If the package is not in good condition and appears damaged then you should not accept the package. If you are unable to check the condition of the goods, sign for the package but also include the word "Unchecked". Failure to observe this may affect any warranty claims you may have at a later date.
We do not accept responsibility for delayed or lost deliveries through An Post or DPD. We are happy to assist you to track an item should it be delayed, however ultimate responsibility for delays rest with the delivery company. If you need assistance to track an item please email us at email@example.com.