mySatNav - More than just an online store!

The mySatNav 10 point Customer Policy explains why you should buy from us and why we are Ireland's No. 1 and largest online GPS and Satellite Navigation store.

1. Knowledge: We only sell GPS related devices whether it is a triathlon smartwatch, bike computer or sat-nav for your car or motorcycle. We research every product to ensure that it is suitable for the Irish market and that it will meet your needs.
   
   
2. Full Local After Sales Support: Our hybrid telephone/electronic approach and domain knowldge means that we offer a level of pre- and post- sales support that is simply not available from other online and high-street retail stores.
   
   All GPS systems come with a full 2 year warranty and we will organise either replacement or repair of your device should any problems arise during the warranty period. This means that you can deal directly with us for the entire duration of the warranty should things go wrong - not just the 28 days offered by most online volume e-retailers and retail outlets.
   
   
3. Low prices: We continually check prices offered by our competitors to ensure that we offer the best value from an Irish based online store. While we lack the economies of scale available to pan-European online stores our location and emphasis on service means that you get the very best in after-sales support.
   
   
4. Easy and Safe to Buy: Our online store is open 24/7 and we use the latest in security technology to assure you that you can purchase safely from our web site and that your personal information is not shared with anyone.
   
   
5. Impartial Advice: We are not affiliated with any manufacturer and offer impartial advice on what we believe are the best available.
   
   
6. Reputable Suppliers: All products that we source come either directly from the manufacturer or from accredited distributors. We pay top dollar to our suppliers to ensure that we can offer you a guaranteed high quality, timely and responsive after-sales service.
   
   
7. No Grey Imports: We only sell products that come with full manufacturer warranties with favourable terms and conditions to ensure your peace of mind. We do not retail grey market products or cut corners at your expense.
   
   
8. Carriage/Delivery Charges: Shipping is free on purchases over €50.
   
   
9. Product Pricing: We do not offer prices on stock that we do not hold, reduce prices on out of stock items or have 'special limited offers' on non-stocked items.
   
   
10. Terms & Conditions: We comply with all legislative requirements such as the Sale of Goods Acts, EU Consumer Rights Directive , Data Protection Acts and GDPR compliance and are subject to audits to ensure compliance.

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